toll-free 1.888.989.7330

TERMS OF SERVICE


Your Account

You are responsible for maintaining the confidentiality of your password and all other account information and are liable for all purchases made through your account. Customers under the age of 18 may not make purchases on mossoutdoor.com without the consent and involvement of a parent or guardian. Moss Outdoor reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
 

User Warranties

In placing an order, you warrant that you are over 18 years of age, that you are providing accurate, true, and complete information and that you have the authority to place the order.
 

Order Status

Customers may login using their email address and password to print receipts and view order history, tracking information and other details regarding their order.
 

Sales Tax

Moss Outdoor is located in New Mexico. We do not charge sales tax on any orders shipped within the United States. Customers are expected to comply with all applicable state laws regarding purchases over the Internet.
 

Shipping

Shipping is free for purchases made through mossoutdoor.com. We will attempt to ship all merchandise within two business days of purchase unless otherwise specified. Delivery estimates are good faith estimates only. Moss Outdoor will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.
 

Returns

Merchandise purchased from mossoutdoor.com may be returned for store credit or exchange within 14 days of delivery. Non-stock items, special orders, and lighting items are not returnable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Store credit is valid for one year from date of issue. Claims for defective or damaged items must be filed within 14 days of delivery. Please inspect your items immediately upon delivery. Returns must be pre-authorized by calling 1-888-989-7330. Returns received without pre-authorization will be subject to a 20% restocking fee. Merchandise must be returned in original condition and in its original packaging. Customers are responsible for all return shipping costs.
 

Returns should be properly packed and sent to:

Moss Outdoor

Attn: Returns
530 South Guadalupe
Santa Fe, NM 87501


Order cancellation

Orders cancelled after 24 hours may be subject to a minimum 25%-50% cancellation and restocking fee in addition to any shipping charges incurred.
 

Changes to Terms and Conditions and To Site

Moss Outdoor reserves the right to modify or change the terms of use of this site at any time.
 

Disclaimer

You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis. Moss Outdoor makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included therein.
 

Indemnification

You agree to indemnify and hold harmless Moss Outdoor and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.
 

Termination

We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.